CGS 360 CART
LOGISTICS & FULFILLMENT AUTOMATION

Automate Shipping, Courier Pickup & Pan-India Parcel Tracking

Connect shipping providers, schedule warehouse pickups, generate barcoded shipping labels, and provide buyers with live parcel tracking across 29,000+ Indian pin codes.

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What It Is

CGS360 CART Shipping Automation is an integrated courier logistics engine that connects merchant order queues directly with national delivery carriers to schedule pickups, generate Air Waybills (AWBs), and monitor transit milestones.

What Problem It Solves

Manual courier booking and copy-pasting tracking numbers wastes hours daily and causes errors. CGS360 CART integrates courier APIs directly into the fulfillment workflow, generating labels in 1 click and keeping customers updated automatically.

Who It Is For

  • D2C brands dispatching daily packages across metro and Tier 2/3 Indian cities.
  • Merchants needing automated shipping label printing and AWB barcode generation.
  • Operations teams looking to minimize Return-to-Origin (RTO) non-delivery rates.
  • Sellers who want to give customers an automated, branded order tracking experience.
SYSTEM WORKFLOW

How It Works in CGS360 CART

A streamlined, automated workflow engineered for high conversion and minimal operational overhead.

Step 1

Select Ready Orders

Select orders from your merchant dashboard ready for dispatch and verify parcel dimensions and weight.

Step 2

Generate AWB & Print Label

Generate the courier Air Waybill (AWB) number and print shipping labels with standard scannable barcodes.

Step 3

Automated Pickup & Tracking

Schedule carrier pickup at your warehouse. Customers receive live SMS/email tracking links showing courier checkpoints.

CAPABILITIES

Included Enterprise Features

Pan-India Pin Code Coverage

Support for delivery across 29,000+ pin codes throughout India.

Instant AWB Label Generation

Print thermal or standard paper shipping labels with barcodes in a single click.

Carrier Pickup Scheduling

Schedule daily or on-demand parcel pickup directly from your warehouse address.

Live Courier Tracking Checkpoints

Real-time sync of transit events: Picked Up, In Transit, Out for Delivery, and Delivered.

RTO & Non-Delivery Management

Identify failed delivery attempts early to take corrective action before parcels return.

Standard & Express Delivery Rules

Configure flat-rate shipping, free shipping thresholds, or zone-based shipping fees.

INTEGRATIONS

Native & Ecosystem Integrations

CGS360 CART connects seamlessly with established payment, courier, and marketing gateways:

Delhivery One LogisticsNational Courier AggregatorsAutomated Barcode PrintingTwilio SMS Tracking NotificationsGoogle Cloud Serverless APIs
CGS360 UNIFIED CLOUD

Connection to Parent Ecosystem

Shipping features connect seamlessly with CGS360 CART order management, inventory replenishment, and customer notifications, ensuring a cohesive fulfillment experience under COEDLOITE Private Limited.

FREQUENTLY ASKED QUESTIONS

Questions About This Feature

Can I connect my own courier account?

Yes. CGS360 CART supports integrations with logistics providers such as Delhivery, allowing you to use your own commercial credentials and negotiated rates.

How do customers track their shipments?

Customers receive an automated email and SMS notification containing a direct link to a dedicated order tracking page with live status updates.

Can I offer free shipping on orders above a certain value?

Yes. Merchants can easily configure free shipping rules (e.g., Free Delivery on orders above ₹999) from store shipping settings.

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