Streamline Order Fulfillment from Checkout to Doorstep
Track, process, and fulfill every customer order with zero friction. Automate GST tax invoicing, integrate courier tracking numbers, and provide live customer status alerts.
What It Is
CGS360 CART Order Management is an end-to-end ecommerce operations hub designed to process transactions, allocate inventory, generate tax-compliant invoices, and track fulfillment status across all customer sales channels.
What Problem It Solves
Fragmented order tracking leads to delayed fulfillment, customer disputes, and manual invoicing errors. CGS360 CART centralizes all order lifecycle states into a unified, real-time pipeline that updates inventory and customer tracking automatically.
Who It Is For
- D2C brand teams managing daily shipment dispatch and fulfillment operations.
- Merchants needing automated GST-compliant tax invoicing for customers.
- Operations managers handling returns, exchanges, and customer support inquiries.
- Growing brands fulfilling hundreds of multi-item parcel orders weekly.
How It Works in CGS360 CART
A streamlined, automated workflow engineered for high conversion and minimal operational overhead.
Order Placement & Confirmation
When a customer completes payment via UPI or Cards, the order enters the 'Confirmed' queue with real-time stock deduction.
Generate GST Invoice & Label
Download or print a compliant GST PDF invoice with state HSN codes, tax breakdowns, and customer shipping details.
Dispatch & Live Tracking
Attach the courier AWB number to notify the customer automatically via email and SMS with live tracking links.
Included Enterprise Features
Unified Order Pipeline
Filter and action orders by status: Pending, Confirmed, Shipped, Delivered, or Cancelled.
Automated GST Tax Invoices
Generate professional PDF invoices with GSTIN, state cess, CGST, SGST, and IGST breakdowns.
Customer Order Tracking
Dedicated tracking portal for shoppers to check parcel progress without needing account login.
1-Click Refund Management
Process partial or full refunds directly through the payment gateway ledger.
Detailed Customer Address Logs
Structured pin code, state, landmark, and phone verification to minimize shipping RTO.
CSV Export & Accounting Sync
Export comprehensive order books for tallying and tax filing with one click.
Native & Ecosystem Integrations
CGS360 CART connects seamlessly with established payment, courier, and marketing gateways:
Connection to Parent Ecosystem
Order Management forms the transactional core of CGS360 CART, linking payment verification, inventory replenishment, and customer profiles under the COEDLOITE Private Limited business cloud.
Questions About This Feature
Does CGS360 CART generate GST tax invoices automatically?
Yes. Every completed order automatically generates a downloadable, print-ready PDF invoice with correct GST percentages, HSN codes, and business address details.
Can customers track their orders without logging in?
Yes. Customers receive a direct tracking link to a secure order status page that provides real-time courier updates.
Can I cancel an order or issue a partial refund?
Yes. Merchants can cancel orders and trigger automated refunds straight from the dashboard with custom reason logging.
Ready to Supercharge Your Online Store?
Start building with CGS360 CART today. Free Forever tier, zero platform commission, direct UPI payments.